Privacy Policy and Website Terms

Information we collect

When you contact us or submit a form, we may collect the information you provide, such as your name, email address, phone number, preferred store, message, feedback, service details, property or insurance information, and files you choose to upload.

We also receive basic website and device information, such as pages viewed, links used, approximate location, browser or device type, referral source, and cookie or similar identifiers.

How we use information

We use information to answer questions, provide and improve our services, process requests, operate our customer and marketing programs, understand website performance, prevent abuse, keep records, and meet legal or operational requirements.

We do not ask for payment-card information through this website. Payment and order information may be handled through the separate systems we use to operate Clothesline Cleaners.

Service providers and sharing

We use service providers to host and protect the website, receive and store form submissions, operate our business, measure site use, communicate with customers, and support advertising. These may include Cloudflare, Google Workspace, Google Analytics, Mixpanel, Hotjar, Klaviyo, Segment, and our dry-cleaning operating systems. Providers may change as our systems change.

We share information only as reasonably needed for those services, to protect Clothesline Cleaners or others, to comply with law, or as part of a business transfer. We do not sell personal information for money.

Cookies and analytics

This website may use cookies, local storage, pixels, and similar technology for security, preferences, analytics, marketing, and website performance. You can limit cookies through your browser. Blocking some technology may affect certain website features.

Our analytics controls are designed to avoid sending information typed into forms as analytics events. Form information is handled through the form process itself.

Retention and security

We keep information only as long as reasonably needed for the purpose it was collected, our business records, dispute resolution, security, and legal obligations. We use practical administrative and technical safeguards, but no internet or storage system can be guaranteed completely secure.

Your choices

You may ask us to correct or delete information you submitted through the website, subject to records we must or reasonably need to keep. You can also use unsubscribe instructions in marketing email or text messages.

To make a privacy request, email info@clotheslinecleaners.com or call 208-342-0538. We may need to verify the request before acting on it.

Children

This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

Using this site

You may use this website for lawful personal or business purposes related to Clothesline Cleaners. Do not misuse the site, interfere with its operation, attempt unauthorized access, submit malicious files, impersonate another person, or use content in a way that violates law or another person's rights.

Prices, offers, and availability

Website prices, promotions, turnaround times, store hours, and service descriptions may change. Some services and offers have additional eligibility rules. If website information conflicts with a written service agreement or the terms of a specific offer, that agreement or offer controls. Contact us if you need confirmation before relying on website information.

Content and outside links

The website and its original content, branding, design, and materials belong to Clothesline Cleaners or their respective owners. You may not copy or commercially reuse them without permission.

Links to other websites are provided for convenience. Clothesline Cleaners does not control and is not responsible for outside websites, their availability, or their privacy practices.

Disclaimers

We work to keep this website useful and accurate, but it is provided as available and may contain errors or interruptions. To the fullest extent permitted by law, Clothesline Cleaners disclaims warranties not expressly stated in a written agreement.

Limitation of liability

To the fullest extent permitted by law, Clothesline Cleaners is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of or inability to use this website. Nothing on this page limits rights or responsibilities that cannot legally be limited.

Idaho law and changes

These website terms are governed by Idaho law, without regard to conflict-of-law principles. We may update this page as our website, services, or legal obligations change. The date at the top shows the latest update.